Policies & Procedures

Our Policies & Procedures hub brings together all the key information families, staff, and partners need to understand how we operate. Each document reflects our commitment to safety, transparency, and high‑quality practice across every part of our organisation. Whether you're looking for safeguarding guidance, operational standards, or day‑to‑day procedures, this page gives you clear, easy access to the core policies that support a safe, consistent, and positive experience for every child.

Accidents and First Aid Policy

Allergy and Anaphylaxis Policy

Attendance Policy

Behaviour Management Policy

Complaint Handling Policy

Food and Drink Policy

Inclusion Policy

Infectious and Communicable Diseases Policy

Medication Administration and Storage Policy

Safe Touch Policy

Safeguarding and Child Protection Policy

Sun Protection Policy

Use of Reasonable Force and Restrictive Interventions Policy

If you need clarity on a linked policy or procedure, or wish to request further information or access to unpublished documents, please contact us at [email protected]