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FAQs
Are Shine staff DBS checked?
Is Shine Ofsted registered?
Do Shine accept childcare vouchers?
What are the signing in and out procedures?
Do you accept children who are 4 years old into Holiday Club?
Do children need to be booked onto sessions?
Will sporting equipment be provided?
What clothing and footwear should my child wear?
What happens to the personal information we supply to Shine when making an online booking?
My child has a serious medical condition or allergy. What should I do to alert the staff?
What are your Policies and Procedures?
How does Shine safeguard children?
After School Club - Re-Booking
First Aid
What is your refund policy?
How does Shine cater for children with SEND?
Holiday Club Addresses
Payment Terms
Sun Cream Policy
Booking Errors
Lost Property
Holiday Club Wraparound hours
Childrens' phones at Holiday Club
Late Collection charges
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