Cookie Notice

last updated

15/05/2026

1. Introduction

Shine Wraparound Care (“Shine”, “we, “our”) uses cookies on its website. This Cookie Notice explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.

This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

We update this Cookies Notice from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to products and services we offer. When changes are made, we will update the last updated date of this notice. Please review this Cookies Notice periodically to check for updates.

Our website, (www.myshine.co.uk) hereinafter (“the website”) uses cookies and other similar technologies (for convenience all technologies are referred to as (“cookies”). Cookies can be placed by Shine and by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. About Cookies

What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

3. Types of Cookies

Essential Cookies

Essential cookies or strictly necessary cookies are cookies that are essential for a website to function correctly. These are cookies are necessary to provide an online service on a website or used solely to carry out or facilitate the transmission of communications over our network.

Statistics or Analytics Cookies

We use cookies to collect information about the use of our website by visitors such as the pages they visit most often, how they arrived at our website and associated information. These do not collect any directly identifiable personal information about visitors. We use these cookies to learn more about how our website is used to identify problems and areas for improvement.

Functionality Cookies

Functionality cookies remember the choices you make when you visit our website. This includes, for example, your consent to the use of cookies on our website.

Marketing or Targeting Cookies

These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.

Learn More About Cookies

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.

For further information on cookies generally, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.

4. Cookies Used by Shine

The cookies we use on our website and their purposes are as set out in the following table:

Essential Cookies
Name	Purpose of the Cookie	Duration
_cf_bm	Used by Cloudflare to detect and mitigate bots or malicious traffic, helping ensure site security and performance.	~30 minutes
Shinesesh	Maintains the user’s session state (e.g. login status, form data, or navigation continuity) during a browsing session.	Session (expires when browser is closed or after inactivity)
Analytical or Performance Cookies
Name	Purpose of the Cookie	Duration
_ga	Used by Google Analytics to distinguish unique users by assigning a randomly generated identifier, enabling analysis of site usage.	~2 years
_ga_VTFML88L7D	Used by Google Analytics (GA4) to persist session state and track user interactions for a specific property.	~2 years
Functional Cookies
Name	Purpose of the Cookie	Duration
shinehistory		stores user browsing history or preferences to improve user experience.	Session
Marketing/ Targeted Cookies
Name	Purpose of the Cookie	Duration
_fbp	Used by Meta (Facebook) to store and track visits across websites for advertising purposes, including retargeting and measuring ad effectiveness.	~3 months

5. Consent

Upon your first visit to our website you will be presented with a pop-up that provides the opportunity to select your cookies preferences. Once you click on “Accept All” or “Save Preferences”, you are consenting to the placement of cookies and plug-ins you selected in the pop as described in this Cookie Notice. You can disable the use of cookies through your browser; however, please note that this may impact the functionality of our website.

Managing Your Consent Preferences

You can alter your cookie preferences at any time by using the cookie cog at the right hand of the screen. Once you click on the cog, you will be presented with a list of all of our cookies, allowing you to alter your preferences as necessary.

Enabling and Disabling Cookies Within Your Browser

You can allow or block cookies by activating the setting on your browser that permits you to change the setting of all or some cookies. Please note that disabling cookies may affect the availability or functionality of our website.

If you would like more information on how to manage cookies on some popular browsers, please click on the links below.

6. Your Rights

You have certain rights in relation to the processing of your personal data, including:

Right to be Informed about how and why we use your personal data. This is provided through privacy notices.
Right of Access to your personal data (commonly known as a “Subject Access Request”). This enables you to receive a copy of the personal data we hold about you and to check we are lawfully processing it.
Right to Rectification of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Right to Erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for to continue processing it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
Right to Restrict the processing of your personal data. This enables you to ask us to suspend the processing of your personal data, for example if you want us to establish its accuracy or the reason for processing it.
Right to Data Portability provides the opportunity to obtain and reuse their personal data for their own purposes across different services.
Right to Object the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
Rights in relation to Automated decision-making. You have the right not to be subject to a decision based solely on automated processing which will significantly affect you.
Right to Withdraw Consent when we process your personal data under the lawful grounds of consent.

How to exercise your rights

You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to contact us and our Data Protection Officer’. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this and, if so, we will keep you updated.

7. Complaints

If you are unhappy with how Shine handles your personal data, you have the right to complain. We will acknowledge receipt of your complaint within 30 days, investigate the matter without undue delay, and keep you informed of the progress and outcome. If you wish to complain please use the contact details given below under “How to Contact Us”.

We will do our best to resolve the matter to your satisfaction. If you are not satisfied with the outcome of your complaint, you can complain with the relevant supervisory authority. The supervisory authority in the UK is the Information Commission who can be contacted online at:

For supervisory authorities in other countries within the EU see the link below:

https://edpb.europa.eu/about-edpb/about-edpb/members_en

8. How to Contact Us

For further information regarding your personal data or about Shine’s approach to data protection in:

Shine Sports Ground

Lime Trees Road

Bristol

BS6 7XW

(e) [email protected]

(t) 01174 033 033

9.Changes to This Cookie Notice

We may update this cookie notice from time to time in response to changes in applicable laws and regulations and our processing practices. When changes are made, we will update the effective date at the top of this document.

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